WMS360
A gap in the roster isn't an HR problem.
In care work, an unfilled shift is a clinical risk and a missed home visit is a person left without help. Attendance here isn't about payroll accuracy first — it's about knowing, during the shift, that cover actually exists.
Coverage matters in real time, not at month end.
Gaps must surface immediately
Finding out at month end that a night shift ran two staff short is finding out far too late to have done anything about it.
Home visits happen at private addresses
You need proof a visit occurred, without building a surveillance system that tracks a carer's movements all day or holds more location data than the job requires.
Biometrics carry extra weight here
A workforce that already handles sensitive patient data will, quite rightly, ask hard questions about what you're doing with their faces.
Verified presence, minimal data, real erasure.
A punch captures location at the moment it happens — not a continuous track of where someone spent their day. For home care that's the right trade: you get evidence the visit occurred, and your carers don't get followed.
- Geofence per ward, unit or client address, with a carer assigned to the several they legitimately attend.
- Location captured at the punch, not tracked continuously through the day.
- Live coverage view so a gap in the roster is visible during the shift, while it can still be filled.
- Leave policies per staff group — clinical and non-clinical staff rarely share entitlements.
- Right to erasure on biometric profiles, held behind a dedicated permission, so a leaver's face data genuinely goes.
- Data scoping so a unit manager sees their unit, not the whole organization's staff records.
- Immutable audit trail over who approved, adjusted or erased what.
Your staff will ask about the face data. Give them a real answer.
Introducing face verification to a care workforce goes badly when the answer to "what happens to my face?" is vague. WMS360's answer is specific: it's encrypted at rest, never written to a log, never returned raw by the API, and permanently erasable — including at the recognition provider — through a permission that almost nobody holds.
Read the security overviewA day in the life
07:00 — first visit
Carer punches at the client's address. Verified, inside the assigned boundary, evidence attached.
09:15 — coverage gap
A staff member hasn't punched in on the ward. The coordinator sees it now, not at month end, and arranges cover.
13:00 — a correction
A carer's morning punch failed on a poor connection. She raises a correction; her manager approves it with the reason recorded.
Bring your information governance lead.
The biometric and retention questions are the ones that decide this purchase. We'd rather answer them at the start than at the end.